Frequently Asked Questions
Everything you need to know about your boAt experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'Track Order' section on our website using your Order ID.
What is the return policy for boAt products?
We offer a 7-day replacement policy for manufacturing defects. Please ensure the product is in its original packaging with all accessories included to process your request smoothly.
How do I claim warranty for my boAt audio gear?
To claim your warranty, please visit our Support portal and register your complaint with a valid proof of purchase. Our team will guide you to the nearest service center or arrange a pickup if applicable.
What payment methods are accepted?
We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How long does shipping usually take?
Orders are typically processed within 24 hours. Depending on your location, delivery usually takes 2 to 5 business days for metro cities and up to 7 days for other regions.
Are boAt products water-resistant?
Many of our products come with IPX ratings ranging from IPX4 to IPX7, making them resistant to sweat and water splashes. Please check the specific product page for the exact rating of your model.